Medical assistant

The role of a medical assistant is crucial and multifaceted; she serves as the first point of contact for patients, performs medical-technical procedures, manages the practice's organization and administration, and provides information and advice. She determines the urgency of care requests, works independently under the physician's supervision, and is a key link in providing patients with the right care and support.

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Core activities

• Telephone triage and first-line contact:

  • The doctor's assistant speaks to patients, determines the nature and urgency of their care needs and schedules appointments.

• Medical-technical procedures:

  • The assistant independently carries out various procedures, such as syringing ears, treating warts, applying bandages, removing stitches, measuring blood pressure, giving injections, checking urine, and taking blood samples.

• Information and advice:

  • She provides patients with information and advice about common complaints, medication use and population screening.

  • She is available to provide test results by telephone (daily from 3:00 PM to 4:00 PM).

  • Would you like to make an appointment? Please visit the information page on this website.

• Administrative tasks:

  • Maintaining patient records, processing results and arranging repeat prescriptions are also part of her duties.

• Physician support:

  • The doctor's assistant assists the general practitioner with medical procedures and contributes to the smooth running of daily practice.