Privacy policy of our practice
General
The GDPR is the new law for the protection of privacy and personal data. Under this law, organizations that handle personal data have certain obligations, and the person whose data is involved has certain rights. In addition to this general law, specific rules apply to privacy in healthcare. These rules are set out, among other places, in the Medical Treatment Contracts Act (WGBO). This privacy policy is intended to inform you about your rights and our obligations under the GDPR and the WGBO.
General practitioner's practice
At our general practice, various personal data about you may be processed. This is necessary to provide you with proper medical care and for the financial settlement of the treatment. Processing may also be necessary, for example, to combat a serious threat to your health or to comply with a legal obligation (for example, the mandatory reporting of a contagious disease under the Public Health Act).
The duties of the general practitioner's practice
Under the GDPR, the Dansen & Kessels General Practice is responsible for processing personal data that takes place within the practice. The practice complies with the obligations arising from this as follows:
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Your data is collected for specific purposes:
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for health care;
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for efficient management and policy;
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to support scientific research, education and information.
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In principle, no processing takes place for other purposes.
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You will be informed that your personal data is being processed. This may be done by your healthcare provider, but also through a brochure or our website.
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All employees at the Dansen & Kessels General Practice are committed to treating your personal data confidentially.
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Your personal data is well protected against unauthorized access.
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Your personal data will not be kept longer than is necessary for good healthcare provision.
For medical data, this retention period is generally 15 years (from the last treatment), unless longer retention is necessary, for example, for your own health or that of your children. This is at the discretion of the healthcare provider.
Providing your personal data to third parties
The staff at Huisartsenpraktijk Dansen & Kessels are obligated to treat your personal data confidentially. This means, for example, that the healthcare provider requires your explicit consent to share your personal data. However, there are some exceptions to this rule. The healthcare provider's duty of confidentiality may be breached by law, but also when there is a serious risk to your health or that of a third party. Furthermore, recorded data may be exchanged verbally, in writing, or digitally with other healthcare providers, if necessary (for example, the pharmacist who processes a prescription and thus receives information from the general practitioner).
Data exchange
After you have given your explicit consent, Dansen & Kessels General Practice securely and reliably exchanges relevant medical data with the out-of-hours GP (HAP) via the National Switchboard. If you visited the HAP in the evening or on the weekend, they will, in turn, share an on-call report with the general practice. This way, the GP knows exactly what symptoms you experienced at the HAP and what action was taken as a result. Medication data can also be shared with your pharmacy and your treating medical specialists. This includes the medication prescribed by your GP, as well as any intolerances, contraindications, and allergies (ICA data). Other prescribers and providers can take this information into account. In this way, as a general practice, we contribute to medication safety.
Transfer of your file
If you choose a new GP, it's important that your new GP is aware of your medical history. Your medical history is stored in your patient file. It's customary for your previous GP to transfer the file to your new GP. Your previous GP will do this as soon as possible, and in any case within a month of you asking your previous GP to transfer the file to your new GP.
Your medical records will then be transferred by your GP in person or by registered mail. You will not receive the original records. However, you are always entitled to inspect your records and to a copy. The records can also be transferred to the new GP via email (if possible). Both GPs must ensure that their computers and internet connections are sufficiently secure.
Question or complaint
Do you have a question or complaint? For example, about who we share data with or how we handle your medical information? Your GP will be happy to discuss this with you. Go to Complaints Procedure
Your rights as a data subject:
You have the following rights:
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The right to know whether and which personal data of yours are being processed.
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The right to inspect and obtain a copy of such data (provided that this does not harm the privacy of another person).
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The right to correct, supplement or delete data if necessary.
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The right to request the (partial) destruction of your medical data. This request can only be granted if retaining the data is not of significant importance to another person and the data is not required to be retained by law.
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The right to add a personal statement (of a medical nature) to your file.
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The right to object to the processing of your data in certain cases.
If you wish to exercise your rights, you can inform Huisartsenpraktijk Dansen & Kessels verbally or by completing an application form . Your interests can also be represented by a representative (such as a written representative, your guardian, or your mentor).
Explanation of the application form
Please note that, by law, medical data is generally retained for a maximum of fifteen years. By completing the form as completely as possible, you will help us locate your file and protect your privacy. The information you provide will be treated strictly confidentially. Dansen & Kessels General Practice is not liable for errors in postal delivery. If you prefer to collect your file in person or through an authorized representative, you can indicate this on the form.
Patient data
Please provide the information about the person whose medical record it concerns. The Medical Contracts Act (WBGO) considers a patient to be an adult from the age of 16. Young people aged 16 and over who wish to access/receive a copy of their medical record must submit the request themselves. If the patient is no longer alive, the provision of medical information is permitted if it can be assumed that the deceased would not have objected, or if there are compelling reasons to breach the healthcare provider's duty of confidentiality. This decision rests with the healthcare provider.